/  About

Built in York. Built for speed.

Latchfast exists because good UK service businesses keep losing work to whoever answers the phone first — not whoever does the better job.

Why Latchfast exists.

Latchfast is run out of York, working with UK service businesses that live or die by how fast they respond to a new enquiry. It started with mortgage brokers — an industry where a lead often speaks to three advisers before anyone from the first firm calls back — and is expanding into trades, dental practices and salons, where the same problem shows up in missed calls and no-show reviews rather than online forms.

How we work.

Every build is done for you: we set up the instant reply, missed-call text-back or review request in your name and your tone of voice, connected to however you already take enquiries. No dashboards to learn, no new habits — the system runs quietly in the background while you keep doing the job.

 /  Founding clients

We're taking on our first founding clients.

Latchfast is new. We don't have client case studies yet, and we're not going to invent any.

What "founding client" means

You get the same build quality as every future client, at a discounted setup rate, with direct access to whoever is doing the work — in exchange for honest feedback and, if it goes well, permission to use your results as a real case study.

Discounted setup fee, locked in for as long as you stay a client.
Dedicated build tailored to how your enquiries actually arrive.
Direct line to the person building it — no account managers.
In return: honest feedback, and permission to publish a real case study once you have results worth sharing.
?
Testimonial placeholder — will be replaced with a real founding client's own words once a build is live and results exist.
?
Client name — pending
Company — pending

Want to be one of the first?

Book a free 15-minute call to see if your business is a good fit for a founding-client build.