We build the system around how you already work. You keep taking calls and appointments; the automation handles the chasing.
A prospect fills in a form on your website, messages you on Facebook, or calls and doesn't get through.
Within 60 seconds, day or night, the lead gets a reply in your name — acknowledging their enquiry and moving the conversation forward.
You see the enquiry and the automatic reply as it happens, so you can step in and take over whenever you're ready.
Every enquiry, call and reply lands in a single record, so nothing gets lost across phone, email and social messages.
If the lead goes quiet, a short follow-up sequence checks back in over the following days so fewer enquiries go cold.
This isn't a Latchfast claim — it's a widely cited, peer-reviewed study on business-to-consumer sales leads.
Researchers analysed over 15,000 sales leads across 43 US companies and found that firms which attempted to contact a lead within an hour of it arriving were nearly 7 times more likely to qualify that lead than firms that waited even one hour longer — and more than 60 times more likely than firms that waited 24 hours or longer. The study also found that the odds of successfully making contact with a lead fall sharply after the first five minutes.
Source: Oldroyd, J. B., McElheran, K., & Elkington, D. — "The Short Life of Online Sales Leads," Harvard Business Review, March 2011.
This chart illustrates that one published study, not Latchfast's own client results. We don't yet have published performance data of our own — see our founding client terms for why.
Book a free 15-minute call and we'll map exactly where your leads currently sit and slip.